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Senior Product Designer · Enterprise & AI Systems

Designing scalable digital products where user needs meet measurable business outcomes.

Currently collaborating with a global pharmaceutical leader on WordPress-based platforms, with a focus on accessibility, design systems, and long-term impact.

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Work

CASE STUDY

AI-Powered Video KYC for Banking

 

AI-powered Video KYC platform enabling secure, remote banking onboarding with measurable gains in conversion, speed, and operational efficiency.

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CASE STUDY

Redesigning PDF Link Interactions for a Global Pharma Giant – Built on WordPress​

 

Redesigned the product list experience for a global pharma giant by removing disruptive popups and introducing a scalable, accessible dropdown. Making it faster and easier for healthcare professionals to access essential documents.

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CASE STUDY

Streamlining Complexity: Designing Admin Portals for a Multi-Service Ticket Booking System

Led the UX strategy for a platform managing 20+ services like bowling, golf, and movies. Defined user flows, created wireframes, and simplified complex admin tasks for customer and backend users. Collaborated with visual designers and developers to deliver a scalable, intuitive experience across services.

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Past Projects

Testimonial

Lalita consistently proved to be a valuable team member at Western Union, delivering creative UX solutions with ownership, quality, and timeliness. She supported fellow designers with constructive feedback and always demonstrated strong teamwork.

Ninand Dalvi, Creative Director, Western Union

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